Logistics in Greater Accra
Greater Accra is our primary hub. Highest delivery volume, headquarters and central dispatch, and the only region where our electric motorbike fleet runs daily.
Visit our branch
ShaQ Express Accra office.
Walk in, call ahead, or open Google Maps for directions.
Sending a parcel
How to send a parcel to or from Greater Accra
Step 1
Book
Book in the ShaQ Express app, or call or email customer service with the pickup address, the destination, what you are sending, and the recipient's name and phone number.
Step 2
Confirm
We confirm the collection or drop-off arrangement for your parcel's starting location, together with the delivery timing and charge, before dispatch. Parcels that start in Accra can be collected by rider within the intra-city zone or dropped off at the Accra office.
Step 3
Track
You receive a tracking number. Follow the parcel on the live tracker; the recipient sees the same status.
Step 4
Handover
Delivery is confirmed with a signature, photo, or one-time code at handover, and the proof is stored against the order.
Questions before you book: +233 50 933 8696 / 027 478 6778 or [email protected].
Operational footprint
How we operate in Greater Accra
Same-day intra-city delivery
Parcels booked before the daily cutoff are delivered the same day across the Accra metro area.
Electric delivery operations
Our electric motorbike fleet runs only in Greater Accra today, where the charging ecosystem supports daily operations.
Headquarters and central dispatch
Central dispatch coordinates from Accra across our nationwide delivery network, supported by nine regional offices.
Highest order volume
Densest rider coverage and the shortest typical pickup-to-handover times in our network.
Warehousing and fulfillment capacity
Accra warehouse capacity supports ecommerce and FMCG merchants concentrated in the metro area.
Cash-on-delivery handling
COD collection, reconciliation, and remittance run as standard for Accra merchant operations.
Industries we move in this region
The sectors that rely on us here
- Ecommerce platforms and online stores
- FMCG distributors and consumer brands
- Restaurants and food retailers running dispatch
- Retail and lifestyle brands selling to Accra customers
- Telecom operators distributing SIMs and equipment
- Professional services moving documents and small parcels
Services available from this region
What we run for businesses based in Greater Accra
Inter-regional connectivity
How Greater Accra connects to the rest of our network
Southern corridor
Accra anchors the busiest southern lanes to Kumasi, Takoradi, and Cape Coast, on scheduled cadence.
Northern corridor
Long-haul lanes from Accra to Tamale and Bolgatanga run on agreed schedules.
Eastern and Volta links
Daily-frequency lanes connect Accra to Koforidua and Ho.
Frequently asked questions
Logistics in Greater Accra, answered
How fast is same-day delivery in Accra?
Same-day for intra-city parcels placed before the daily cutoff. Windows depend on pickup zone, destination, and load.
Are the electric bikes only in Greater Accra?
Yes. The charging ecosystem only supports daily electric operations here. Other regions run our conventional fleet.
Where in Accra do you operate?
Across the broader Greater Accra metro area. Outlying pickup and drop-off feasibility is confirmed at booking.
Do you handle ecommerce fulfilment from Accra warehouses?
Yes. Picking, packing, and dispatch are handled end to end for merchants who hold inventory with us.
Can I book a recurring pickup in Accra?
Yes. Recurring pickups are covered by our dedicated rider service, with a trained rider assigned to your business.
Run your Greater Accra operations with ShaQ Express
Tell us about your volume, the routes you need, and the services that fit your operation. We will respond with a proposal tailored to your Greater Accra requirements.